Orders & Builds

What does Corecrafted do?
Corecrafted builds high-performance custom gaming PCs designed for gaming, streaming, content creation, and everyday power users. Every system is professionally assembled, tested, and prepared before shipment.

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Are your PCs prebuilt or custom?
We offer custom-built systems and curated prebuilt configurations. Each PC is built with carefully selected components for

performance, reliability, and clean presentation.

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Are the PCs brand new?
Yes. All systems are built using new components unless clearly stated otherwise in the product listing.

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Can I customize my PC before ordering?
Yes. Depending on the product, you may be able to customize components such as the CPU, GPU, RAM, storage, cooling, and aesthetics.

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How long does it take to build my PC?
Build times can vary based on parts availability and order volume, but most systems are built, tested, and prepared for shipment as quickly as possible.

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Shipping

Do you offer free shipping?
Yes, free shipping may be offered on select systems or promotions. Check the product page for current shipping details.

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Where do you ship?
We currently ship within the United States unless otherwise stated.

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How long does shipping take?
Shipping time depends on your location and the carrier once the build is completed and dispatched.

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Will I receive tracking information?
Yes. Once your order ships, tracking information will be sent so you can follow your delivery.

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Warranty & Support

Do your PCs come with a warranty?
Yes. Corecrafted systems include a 1-Year Warranty covering eligible hardware-related issues under normal use.

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What does the warranty cover?
The warranty covers qualifying hardware defects and issues related to the original build. It does not cover accidental damage, misuse, improper modifications, software issues caused by the user, or normal wear and tear.

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Do you offer customer support?
Yes. We provide customer support to help with questions about your order, setup, and eligible troubleshooting.

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What should I do if my PC arrives damaged or has a problem?
Contact us as soon as possible with your order number, a description of the issue, and photos if needed. We’ll work with you to resolve it.

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Payments

What payment methods do you accept?
We accept the payment methods shown at checkout.

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Do you offer financing or payment plans?
If financing or installment options are available, they will appear during checkout.

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Returns & Cancellations

Can I cancel my order?
Orders may only be canceled before build work has started. Once a custom build is in progress, cancellation may not be possible or may be subject to a fee.

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Do you accept returns?
Because many systems are custom-built, returns may be limited. Please review the return policy for full details before ordering.

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Are there restocking fees?
Some returned or canceled orders may be subject to restocking or processing fees depending on the situation.

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PC Setup & Performance

Will my PC arrive ready to use?
Yes. Your PC will arrive assembled with Windows installed and basic setup completed so you can get started faster.

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Are drivers and updates installed?
Core system setup is completed before shipment, but additional updates may still be recommended after delivery.

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Can I upgrade the PC later?
Most systems can be upgraded later depending on the hardware configuration. Upgrading parts on your own may affect warranty coverage in some cases.

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Do you include peripherals like a monitor, keyboard, or mouse?
Unless specifically listed in the product description, peripherals are not included.

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Contact

How can I contact Corecrafted?
You can reach out through the contact form on our website or through the business contact information provided on the site.